Who Operates This Website
This website is operated by Лекс Консулт Родопи ООД, Unified Identification Code (UIC) Company number 200532980, VAT BG200532980 (the “Property Operator”), which operates “Хотел Елит” at Девин, ул. Юндола 2.
Contact information: Email: elitdevin@gmail.com, Phone: 0877878703.
By using this website, you agree to these Terms and Conditions.
Purpose of the Website
The website provides information about the Property, including its rooms, services, and location, and allows you to submit inquiries.
Reservations cannot be confirmed and payments cannot be made through this website.
An Inquiry Is Not a Reservation
Any inquiry you submit through the website — whether via the contact form, the chat assistant (if available), or any other means — is an inquiry and not a confirmed reservation.
An inquiry does not create any binding obligation for you or the Property and does not reserve a room for the requested dates.
A reservation is considered confirmed only when the Property explicitly confirms it to you separately from your initial inquiry. Until you receive such confirmation, you should not assume that a room has been reserved.
Your inquiry is forwarded to the Property by email. The Property will respond using the contact details you have provided. A response within a specific timeframe is not guaranteed.
The terms of your actual stay — including prices, payment conditions, cancellation policies, and check-in/check-out times — are agreed upon directly between you and the Property when the reservation is confirmed. These terms are not determined by this website.
If a chat assistant is available on the website, its responses are provided for informational purposes only and do not constitute reservation confirmation.
Information on the Website
Descriptions, photographs, and prices displayed on the website are provided for informational purposes only and do not constitute a binding offer.
Prices and availability for specific dates are valid only when explicitly confirmed by the Property.
We strive to ensure that all information is accurate and up to date; however, inaccuracies may occur. In the event of any discrepancy, the information explicitly confirmed by the Property shall prevail.
Use of the Website
You must not use the website or its forms to submit false, offensive, or unlawful messages, overload its systems, or attempt to gain unauthorized access to other users' data.
The Property reserves the right not to respond to inquiries that are clearly fraudulent, misleading, or abusive.
Copyright
All texts, photographs, and other content published on this website belong to the Property or to third parties who have authorized their use.
You may not copy, reproduce, or use this content without prior permission, except where permitted by applicable law.
Links to Third-Party Websites
This website may contain links to external websites.
The Property is not responsible for the content, policies, or practices of third-party websites.
Liability
The website may occasionally be unavailable or contain errors.
The Property shall not be liable for damages resulting from website unavailability or from decisions made solely on the basis of information published on the website without obtaining confirmation from the Property.
Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Personal Data and Cookies
The processing of personal data is described in our “Privacy Policy”, while information about the cookies used on this website is available on the “Cookies” page.
Requests for personal data deletion are handled in accordance with the procedures described on the “Data Deletion” page.
Complaints and Disputes
You may submit complaints, feedback, or concerns directly to the Property by email at elitdevin@gmail.com or by phone at 0877878703.
Consumer disputes may also be referred to the Bulgarian Consumer Protection Commission (https://www.kzp.bg) or to alternative dispute resolution bodies registered with the Commission.
Any disputes that cannot be resolved amicably shall be referred to the competent Bulgarian court.
These Terms and Conditions are governed by Bulgarian law.
Changes to These Terms
The Property reserves the right to amend these Terms and Conditions.
Last updated: 2026.